IT Management & Hardware provider

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IT Management & Hardware Provider

Managed IT services is a solution that is delivered by an IT service provider that combines flat-rate, unlimited IT support for a monthly fixed fee with the proactive monitoring of IT workstations and infrastructure.
In simple terms, managed services puts the focus back on the IT firm. The more problems that your organisation has, the more time and resources the IT firm needs to designate. This results in less profit for the IT firm and causes it to take more proactive measures to reduce the amount of problems the organisation has. This inevitably aligns both organisations’ outcomes.

Advantages of managed IT services include:

  • Expertise:
For smaller businesses in particular, being able to outsource knowledge and expertise can be an enormous help, as well as having experienced technical support available
  • Predictable costs:
Rather than incurring large expenses for an IT issue, businesses can instead account for potential problems within a predictable monthly fee
  • Maintenance and upgrades:
Organisations no longer have to worry whether software is up-to-date, as all this is taken care of by the provider. They can also get access to newer technologies which they may not have been able to afford by themselves
  • Time savings
Outsourcing management of services like security and cloud reduces the amount of time that in-house departments have to spend on it.

Why are Managed IT Services important?

  • It aligns the outcomes of the organisation

An IT company is incentivised to do a very good job; they want to minimise problems for your organisation because they have KPIs directly linked to the efficiency of your IT.

  • IT experts give you peace of mind.
You’re not an IT expert. Managed service providers take care of your IT so you can focus on running your business.
  • Proactive support
Managed services offer proactive support. So instead of your IT firm constantly fixing problems, they will actually try to identify problems before they happen, keeping your systems up and your problems down.
  • Strategic IT planning
What IT systems do you need in 12 or 24 months’ time? Managed services help you think ahead and give you advice on what you need to be planning from an IT department. This links to proactive support and ensures that your IT infrastructure and software is upgraded and updated to minimise risks such as downtime, viruses and crashes.
  • Complete outsourced IT.
Managed services give you access to a complete IT department. You don’t just get day-to-day IT support; you also get an IT manager and a virtual CIO so you can think strategically about how IT fits into your organisation.
  • Hardware Provider

Partnering with Dell and best Hardware Provider on the market, we are able to advise our clients the same way we build our own computer, tablet, smartphone environment. It is the most effective way to ensure continuous knowledge of products we resell and use on a daily basis.